SPARK Robotics at the EAG Expo 2026
Introduction
EAG Expo 2026 marked another important milestone for SPARK Robotics as we joined industry leaders, operators and innovators at ExCeL London. We showcased practical robotic solutions and engage in meaningful conversations about automation, efficiency and customer experience.
Showcasing Robotics in Real World Environments
At EAG Expo 2026, SPARK Robotics demonstrated how service and cleaning robots can support day to day operations across hospitality, leisure and commercial environments. Visitors were able to see how robotics can move beyond concept and into real deployment, supporting teams during busy periods and improving consistency across large spaces.
Discussions at the stand focused on how robots can be integrated into live environments without disrupting customer flow. From autonomous cleaning to service support, we highlighted how intelligent automation can reduce pressure on staff while maintaining high operational standards. The response from attendees reflected a growing interest in robotics as a practical solution rather than a future experiment.
Key Conversations from the Expo Floor
One of the most valuable aspects of attending EAG Expo was the quality of conversations with operators and partners. Many businesses shared common challenges, including labour shortages, rising operating costs and the need to deliver memorable customer experiences in competitive environments. These discussions reinforced the importance of scalable robotic solutions that can adapt to different venue sizes and service models.
SPARK Robotics engaged with operators from entertainment centres, visitor attractions, hospitality venues and commercial spaces, all exploring how robotics could fit into their future plans. The event provided insight into how expectations around automation are evolving and how businesses are preparing for the next phase of operational change.
Customer Acceptance of Robotics for Leisure and Entertainment Venues
While interest in robotics continues to grow, some operators remain cautious about adopting automation in leisure and entertainment settings. Some businesses are concerned that robotics may not suit venues that prioritise personal interaction and experience.
However, conversations at EAG Expo highlighted a shift in mindset. Operators increasingly recognise that robotics can complement human teams rather than replace them. By taking on repetitive or physically demanding tasks, robots allow staff to focus on guest engagement and service quality. As technology matures, reliability and safety have become key strengths rather than barriers.
In leisure and entertainment venues, guests are increasingly familiar with self-service technology and digital interactions, making the presence of robots feel natural rather than disruptive. At the event, casino operators suggested that customers often respond positively to robotics when it enhances convenience, safety or overall experience. In many cases, robotics adds a sense of innovation and novelty that complements experience-led venues. Guests remain free to interact with staff while benefiting from smoother operations and reduced waiting times. As familiarity continues to grow, robotics is becoming an expected part of modern leisure environments rather than an exception.
Achieve Automation in Entertainment Venues with Robotics
Experience is becoming a key differentiator for leisure and entertainment venues. Robotics adds a new dimension to this by combining operational support with novelty and engagement. Whether through service robots or cleaning automation, robotics contributes to smoother operations and more consistent experiences. We demonstrated how technology is being used not only to improve efficiency but also to enhance the overall customer journey in the event. Here is what you can expect if you invest in robotics in your venues:
- Save £1,500–£3,000/month on contracted cleaning and service staff
- Enable 24/7 cleanliness without 24/7 payroll
- ROI often within 4–6 months in active venues
How Robotics Can Enhance Your Guest Experience
- Offer premium service to VIP guests
- Silent operation with minimum disruption
- Boost cleaning efficiency, frequency and consistency
- Reduce pressure on staff and focus on serving guests
- Greet your guests with multi-modal interaction (screen, voice, etc)
- Reinforce brand image with innovative tech
Ready to Invest in a Scalable Robotic Solution?
The next phase of entertainment venues will be shaped by intelligent automation, integrated robotics and scalable service models. If you would like to learn more about how robotics can support your venue, speak to our team now.